Policy terms beside local payment rails
Our Legal notice explains the conditions attached to account access, identity confirmation, wallet records and requests concerning your personal details. We apply the same policy approach when a transaction reference comes from DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, while the availability of
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any route depends on local law. If you are in Bandung or elsewhere in Indonesia, check the current wording before you open an account or send account data. We may ask you to confirm the phone number connected with your account before discussing private records. A
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payment reference helps us locate a question, but it does not replace account verification. Where local law permits, we provide access to the relevant policy wording and explain the steps for correction, restriction or deletion requests. Our Legal notice does not change the separate conditions shown
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during account creation or at the wallet confirmation stage.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.